STORAGE BILLING POLICIES
Storage charges are usually post-billed. You will receive an invoice on the last day of each month for storage services rendered during that month.
There are a few other events that trigger a separate invoice to be sent.
OTHER REASONS WHY YOU RECEIVED AN INVOICE
ITEMS ARE LOADED INTO OUR STORAGE CONTAINERS
When your load service is complete you will receive an invoice for your first 2 weeks of storage. Because this is our minimum billing length, this charge is pre-billed.
CHANGE TO NUMBER OF STORAGE CONTAINERS OR RACKED ITEMS
If the amount of space you are renting changes, an invoice is sent for that month’s storage services rendered up to the date of the change. Then you will receive the typical end-of-month invoice for storage used after the change.
UNLOAD SERVICE IS SCHEDULED
When your unload date is 15 days away or less you will receive an invoice that pre-bills for as yet unpaid days between then and your unload. This is to ensure that all storage bills are paid fully prior to your unload service.
• If you have an outstanding storage bill you WILL NOT be able to collect your items or schedule an unload service.
• You can pay by credit card or ACH. Automatic recurring payments can be set up through the ACH option.
• If you choose to pay by card you will need to manually pay the invoice each month.