COVID-19 Policies

Like everyone else, we continue to monitor the COVID-19 situation closely. It’s important that we digest the information and guidance available, and consider how to best serve both our customers and employees. This is especially difficult because so much of our work cannot be done remotely, but is also one that people depend on.

 

Wearing Masks

Our Muscle Movers will always wear a mask while providing services in non-single family dwellings. For services in single family homes, our Muscle Movers will always ask customers before entering the residence if they prefer masks be worn and respect that request.

Sanitize, Sanitize, Sanitize

At every possible opportunity, we are santizing our vehicles and any equipment our crews are using onsite. The warehouse staff is prepping and sanitizing vehicles between crews and we’re always washing our hands!

Working From Home

If a member of our staff can work from home, they are. Fewer interactions means a safer experience for our employees and our customers.

No Handshakes

We typically ask our Muscle Movers to introduce themselves to a customer with a handshake onsite. At this time, we’ve asked our crews to introduce themselves at a safe distance. 

KEEPING SAFE DISTANCE

Onsite and in the office we do our best to practice safe, social-distancing. If our Muscle Movers are too close for comfort, please do not hesitate to let us know.

Open Communications

Staff and customers are required to let us know if they, or anyone they know or have come in contact with recently has experienced any symptoms consistent with COVID-19. Any Muscle Mover or employee that expresses symptoms is tested before returning back to work. If a customer has symptoms, we will work with them to find a way to ensures the safety of our crew.